Return & Refund Policy

Thank you for shopping at VersePods. We take pride in the quality of our products. If you are not entirely satisfied with your purchase, we are here to help.

1. Eligibility for Returns

• Timeframe: You have 30 calendar days from the date you receive your item to request a return.
• Condition: To be eligible for a return, your item must be unused, unworn, and in the exact same condition that you received it, including all original packaging and accessories.
• Exclusions: Final sale items cannot be returned unless they arrive damaged or defective.

2. How to Initiate a Return

To start a return, please reach out to our support team with your order number and reason for return:

• Email: tracknstyle@gmail.com
• Once your return is approved, we will provide you with instructions on where to send your package.

3. Shipping Costs for Returns

• Customers are responsible for paying their own return shipping costs.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to our error (damaged or incorrect item).

4. Refunds

• Once we receive and inspect your item, we will notify you via email regarding the approval or rejection of your refund.
• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few business days, depending on your bank or card issuer.

5. Damaged or Defective Items

If you received a defective, damaged, or incorrect item, please contact us immediately at tracknstyle@gmail.com with photos of the issue. We will arrange a replacement or a full refund at no extra cost to you.